Privacy Policy
Version: 2026-04-01 | Last updated: April 2026
1. Data we collect
- Account information: name, email, phone number, display name (pseudo), profile photo
- Billing information: Stripe Connect account details (hosts), payment methods (spotters)
- Booking data: dates, times, locations, prices, status
- Chat messages between hosts and spotters
- Reviews and ratings
- Dispute records and communications
- Usage data: search queries, preferences, login history
2. How we use it
- To operate the Spotzy parking marketplace
- To process bookings and payments
- To communicate with you about your bookings
- To improve our services through anonymous analytics
- To comply with legal obligations (Belgian accounting law)
3. How long we keep it
| Data type | Retention period | Legal basis |
|---|---|---|
| Profile and personal information | Until account deletion | GDPR Art. 17 |
| Booking and payment records | 7 years from booking date | Belgian law (Code des sociétés) |
| Chat messages | 1 year from booking end | Platform operations |
| Reviews | Until account deletion (author anonymised) | Platform integrity |
| Disputes | 7 years from dispute date | Accounting + legal |
4. Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your data — view your profile and booking history at any time
- Portability — download all your data in a machine-readable format
- Rectification — correct inaccurate personal data via your profile page
- Erasure — request deletion of your account and personal data
- Object — object to processing of your data for specific purposes
5. Contact
If you have questions about your privacy or wish to exercise your rights, contact our Data Protection Officer:
Spotzy is operated by Spotzy.be (CBE: 1037748560), registered in Belgium. For complaints, you may also contact the Belgian Data Protection Authority (Autorité de protection des données).
6. Changes to this policy
We may update this privacy policy from time to time. When we do, we will update the version date at the top of this page. Significant changes will be communicated via email.